Payments are processed by an independent company, Point and Pay, that partners with the City of Alachua to process utility payments. The City of Alachua has partnered with the Point and Pay (A Vesta Company) payment processing company so that our customers may pay by major credit card, debit card or E-check. The card processor assesses a convenience fee on the total amount of the transaction.
The City of Alachua does not receive any portion of the convenience fee. Under Florida State Statutes (F.S. 215.322), as a unit of local government, the City has the option to partner with a third party to provide this service.
Security Information: Your personal information is protected. Our web services utilize SSL 28-bit encryption at the channel and application level. Sensitive user profile information is encrypted before it is stored in the database in order to keep it safe from unauthorized access both outside of and within the City of Alachua. Network firewalls and password encoding protect users against unauthorized data access.
The Point and Pay convenience fees are as follows:
Credit or Debit Card
$00.01 - $50.00 = $2.00
$50.01 - $100.00 = $2.95
Each additional $100.00 up to $1,000.00 = $2.00
Each additional $1,000.00 = $25.00
E-check (only for customers not deemed as cash-only)
$00.01 - $10,000.00 = $1.25
$10,000.00 and over= $10.00