FAQ's

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  • Alachua Police Department FAQ's

    • How can I contest a citation?

    • How do I apply for a position with the Alachua Police Department?

    • How does traffic radar work?

    • I keep getting these annoying "hang up" phone calls, when nothing is ever said. It is driving me crazy! What can I do?

    • I would like to get my child fingerprinted and photographed through the Police Department. What can I do?

    • I would like to start a Crime Watch Group. What should I do?

    • If I have been involved in an incident, and I want a copy of the Police Report, what can I do?

    • Should I install a burglar alarm in my home?

    • Sometimes in my neighborhood, I see things that are out of place, unusual, or suspicious people and/or vehicles. I don`t feel comfortable calling the police. Will you tell me about the procedure?

    • What can I do about speeding vehicles on my street?

    • What is the mailing address and FAX number at the Police Department?

    • When I call the Police Department how does the dispatcher know where I live?

  • Neighborhood Meeting FAQs

    • What is a Neighborhood Meeting?

  • New Utility Accounts FAQ's

    • Can I use a residential letter of credit?

    • How do I open an account?

    • How long will it take to connect my Utility Service after I have made application?

    • How long will it take to connect my Utility Service after I submit my application?

    • How much will Utilities cost?

    • What are the fees to open an account?

    • What will I need to bring open an Account?

    • When do I get my Residential Deposit back?

    • Will the City waive the deposit

  • Online Payments FAQ's

    • Are online payments secure?

  • Pre-Application Conference FAQs

    • What is a Pre-Application Conference?

    • When is a Pre-Application Conference required?

    • When is a Special Event Permit required?

    • Who should attend a Pre-Application Conference?

  • Senior Resources FAQ's

    • Senior Resources

  • Special Event Permit FAQs

    • When is a Special Event Permit required?

  • Utility Billing FAQ's

    • Can I get an extension on the payment of my utility bill?

    • Can I still make a payment online if my utility services have been disconnect or are scheduled for disconnection?

    • How much will it cost to get utility services reconnected after disconnection for non-pay?

    • Non-Sufficient Funds Checks

    • What happens if I have a check returned for non-sufficient funds?

    • What if the due date falls on a weekend or a holiday when City Hall is closed?

    • What payment options are available?

    • What will the City of Alachua bill me for?

    • When can I write checks after being on “cash only” status?

    • When do I get charged a late fee and how much?

    • When is my bill due?

    • When will my service be disconnected if I fail to pay by the due date?

  • Utility Meter FAQ's

    • If the meter reader can’t access your meters